Privacy Policy


Hope Again Wellness Centre is in this privacy notice, collectively referred to as “Hope Again”, “HAWC” “we”, “us” or “our”. HAWC operates the Site:

Purpose of this privacy notice

This privacy notice aims to give you information on how HAWC processes your data through your use of this website, including for example when you contact us or sign up to a newsletter.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions, so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Contact details

If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact us using the details set out below.

Michelle Fourie
Email address:
Telephone: 078 233 3235

The data we collect about you

The Site may collect information about your visit, such as the name of the Internet service provider and the Internet Protocol (IP) address through which you access the Internet, the date and time, the pages that you access, and the internet address of the web site from which you linked to our site. This information is used to help improve the Site, analyze trends, and for administration of the Site.

We may need to change this policy from time to time in order to address new issues and reflect changes on the Site. If you have any questions or concerns about our privacy policy, please send us an e-mail.

By using the Site, you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use the Site.

Cookie/Tracking Technology

The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking technology are useful for gathering information such as tracking the number of visitors to the Site, and understanding how visitors use the Site.

Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties, yet purely for administrative/site management purposes.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

Third-Party Links

IIn an attempt to provide increased value to our Users, we may provide links to other websites or resources. You acknowledge and agree that we are not responsible directly or indirectly, for the privacy practices or the content of such websites.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly,in the following circumstances:

  1. Where it is necessary in conducting and managing our business to enable us to give you the best service and the best experience, and your fundamental rights have been considered and do not override those interests.
  2. Where you have given us clear consent. You have the right to withdraw consent to marketing at any time.
  3. Where we need to comply with a legal or regulatory obligation.

Disclosures of your personal data

We may have to share your personal data with external third parties set out below:

  • Service providers who provide IT, system administration services and e-marketing on the HAWC’s behalf.
  • Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.
  • South African Revenue Service & Customs, regulators and other authorities who require reporting of processing activities in certain circumstances.

Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy notice.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes.

Data security

We have in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They remain subject to a duty of confidentiality.

Data retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for.

To determine the appropriate retention period for personal data, we consider the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal and regulatory requirements.