Course Overview

The focus of this qualification is to enable the learner to develop competence in a range of knowledge, skills, attitudes and values including:

• Initiating, developing, implementing and evaluating operational strategies, projects and action plans, and where appropriate, recommending change within teams and/or the unit so as to improve the effectiveness of the unit.
• Monitoring and measuring performance and applying continuous or innovative improvement interventions in the unit to attain its desired outcomes, including client satisfaction, and thereby contributing towards the achievement of the objectives and vision of the entity.
• Leading a team, by capitalising on the talents of team members and promoting synergistic interaction between individuals and teams, to enhance individual, team and unit effectiveness in order to achieve the goals of the entity.
• Building relationships using communication processes both vertically and horizontally within the unit, with superiors and with stakeholders across the value chain to ensure the achievement of intended outcomes.
• Applying the principles of risk, financial and knowledge management and business ethics within internal and external regulatory frameworks in order to ensure the effectiveness and sustainability of the unit.
• Enhancing the development of teams and team members through facilitating the acquisition of skills, coaching, providing career direction, and capitalising on diversity in the unit.

The skills, knowledge and understanding demonstrated within this qualification are essential for the creation of a talent pool of experienced and effective middle managers that represents the demographics of the South African society. This qualification will create a leadership cadre for the South African society throughout multiple industries and sectors both private and public.

It is specifically designed to develop management competencies required by learners in any occupation.

The scope of generic management covers the following domains:

• Leadership
• Managing the environment
• Human Resource Management
• Managing knowledge
• Communication and Presentation Skills
• Financial management
• Fundamentals of Project Management and Operational Management
• Principals of Ethics and Culture Diversity
• Best Practices and the Business Environment

This qualification addresses each of these domains with generic competencies, so that it allows learning programmes to be contextualised for specific sectors and industries.

International Comparability:

The qualification compares favourably with many universities and colleges in the United Kingdom, Australia, India, Uganda who refer to it as an Executive Development Programme.

Duration:

• 9 Months
• Method of Assessment: Candidates will be assessed by completing a knowledge questionnaire and compiling Portfolios of Evidence
• Once Learners have been declared competent and their assessment outcome have been verified by the Services Seta, they will earn the credits linked to unit standards making up the skills programme /qualification.
• These credits will be registered on the National Learners' Records Database